Frequently Asked Questions

General FAQs

Why should my company choose Airserco?

In addition to the exclusive, cutting-edge technology we offer, we are well known for providing excellent customer service and quality products at very competitive prices. Our sales team and technicians take the time to get to know your company’s unique needs, ensuring that we give you exactly what fits your specific situation without piling on high-priced extras that you won’t use.

Can Airserco customize equipment for our production line?

Absolutely! We understand that HVAC/R production lines and brazing requirements are not one-size-fits-all, which is why we work closely with our clients to tailor our products to their needs.

How can my tax-exempt business make tax-exempt purchases on Airserco’s website?

We’re happy to accommodate tax-exempt businesses! To ensure your purchases remain tax-exempt, please click here to complete the tax exemption form. You will be walked through the steps of creating an account and providing us with necessary information. Once our team verifies your documentation, we will update your account to reflect tax-exempt status and you will receive an email notification of your status. If you have any questions or need assistance, don’t hesitate to contact us.

Evacuation & Charging FAQs

What does Vacuum Evacuation and the refrigerant charging process entail?

Vacuum evacuation is when moisture, air, and non-condensable gases are removed from a circuit by pulling a vacuum on the system. To do this, a vacuum pump is used to create a negative atmospheric pressure inside a circuit allowing molecules to evacuate the system. This process is necessary to ensure HVAC and refrigeration systems and equipment are performing optimally and to prevent failure of the system. After a system is tested to make sure all unwanted molecules are evacuated, (using a process known as Decay/Rise test) the system is charged with refrigerant that is in a liquid state.

How do I maximize my evacuation efficiency?

Any obstacles in the path of molecules trying to evacuate the HVAC/R system slow the process. Here are seven actions you can take to increase HVAC/R evacuation efficiency:

  • Minimize the number of connections, orifices, values etc. between the vacuum pump and the circuit
  • Minimize hose lengths and maximize hose diameters
  • Reduce the use of elbows or sharp angles in the hoses
  • Connect to high and low-pressure sides
  • Make sure your pumps are serviced regularly
  • Maximize the inside diameter of any connections
  • Make sure your system is sealed and not leaking

Do we offer products to support hydrocarbon refrigerants?

Yes. We offer hydrocarbon refrigerant products that cover classes A1, A2, A2L, and A3. We take great care to comply with the county, state, and federal regulatory requirements of each of our customers and oftentimes partner with local engineering firms to ensure all regulations are met.

Do you offer machines and options to meet my specific budget?

Yes. We have many different product levels to service both high and low volume needs. We offer customized solutions based on your business’ individual needs and budget. We always maintain competitive prices in comparison to competitors.

Do you offer maintenance and support services?

Yes. We offer both repair and support services for our parts and equipment. We have service technicians available, as well as remote support available for immediate troubleshooting.